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Frequently Asked Questions

Do you offer island-wide pickup services for funerals in Jamaica?

Yes, Hessies Funeral Services provides reliable, island-wide pickup services across Jamaica to ensure your loved one is transported with care and dignity.

Can you help with the repatriation (importing) of a loved one from overseas to Jamaica?

Absolutely. We specialise in handling all documentation and logistics for bringing your loved one home from abroad. We work closely with international partners to ensure a smooth, respectful process.

Do you provide cremation services in Jamaica?

Yes, we offer professional and dignified cremation services, including both direct cremation and memorial services tailored to your family’s wishes.

What types of burial options do you offer?

We offer traditional ground burials, private family plots, and graveside services customised to your cultural or religious preferences. We also assist with all necessary arrangements and paperwork.

Can you make funeral announcements in the media?

Yes, we handle funeral notices and announcements for radio, newspapers, TV and online platforms so your family and community are properly informed.

Do you offer live streaming for funeral services on YouTube?

Yes, we provide professional live streaming on YouTube so friends and family abroad or unable to attend can join and pay their respects in real-time.

How long does it take to organise a funeral service with Hessies?

We can accommodate urgent timelines and typically organise services within 3 to 7 days, depending on family needs and the type of arrangements selected.

What support do you offer to families during the grieving process?

Beyond funeral arrangements, we offer compassionate guidance, grief counselling referrals, and assistance with after-care needs such as death certificates and legal documentation.

Can family members view the body before the funeral or cremation?

Yes, we offer private family viewings upon request. We prepare your loved one with care and dignity to allow a peaceful final goodbye.

Do you assist with funeral program designs and printing?

Yes, we design and print customised funeral programs, bookmarks, and thank-you cards to help honour your loved one’s memory with elegance and professionalism.

Is it possible to pre-plan a funeral with Hessies Funeral Services?

Yes, we offer pre-planning options, allowing individuals to arrange their funeral services in advance, thereby reducing the burden on family members during a difficult time.

What payment options are available?

We accept a variety of payment methods, including cash, bank transfers, and payment plans for select services. Our team will work with you to find the best option for your budget.

Do you offer graveside tents, chairs, and other funeral equipment?

Yes, we provide full funeral setup services, including graveside tents, chairs, PA systems, floral arrangements, and more to ensure a dignified service.

How do I book your services or schedule a consultation?

You can call us directly, send a message via WhatsApp, or visit our office to schedule a consultation. We are available 24/7 to assist you.

Customers Reviews

Marsha B. – Kingston, Jamaica

"Losing my father was one of the hardest moments of my life, but Hessies made the burial process smooth and dignified. From the island-wide pickup to the final resting, everything was handled professionally. Their team showed genuine care, and for that, I am truly grateful."

Devon R. & Andrea R. – Florida, USA

"We needed to bring our aunt home to Jamaica for her final resting place. Hessies coordinated everything from the U.S. end to arrival in Jamaica. The Import Loved Ones service was seamless, and they kept us informed every step of the way. Thank you for bringing our family peace of mind."

Winston C. – Mandeville, Manchester

"I must commend Hessies for the beautiful media announcement they prepared for my mother's passing. It was shared on all the right platforms, and the messages poured in from people we hadn’t heard from in years. They captured her spirit perfectly."

Lorraine D. – Montego Bay, St. James

"I couldn't attend my uncle's funeral due to travel restrictions, but Hessies’ live streaming on YouTube allowed our whole family overseas to feel included. The quality was excellent, and they even sent us a digital recording afterwards."

Kevin M. – St. Catherine

"We chose cremation for my brother, and Hessies handled it with so much grace. They explained every step and ensured the process was respectful and timely. I never felt like just another client — they made it personal."

Rachael M. – Portmore, Jamaica

"From pickup to burial, the entire process was handled with such care. My grandmother passed away in St. Mary, and Hessies picked her up and brought her to Kingston with no delay. Their island-wide service was a true blessing."

Omar B. – Spanish Town, Jamaica

"When one of our church members passed suddenly, Hessies stepped in to assist with the arrangements. The burial service was orderly, and the live streaming helped us reach members who couldn’t attend. Their team was professional and compassionate."

Sheree A. – Ocho Rios, Jamaica

"We had never organised a funeral before, and we were overwhelmed. Hessies took the burden off our shoulders. They managed the cremation, created a beautiful media announcement, and even helped us with the live stream. Their service exceeded all expectations."